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Services / Contract Logistics

Contract Logistics — Warehousing

Contract Logistics

Warehousing, inventory management, order fulfilment and distribution — run across general, bonded and certified chemical warehouses.

Warehousing Transport Project cargo Forwarding Customs

How we work

Step by step, from first request to completion

From the first site survey to a warehouse running steadily to KPI, set-up usually takes 2–4 weeks depending on the number of SKUs.

01 1–2 days

Request intake

We record your product category, SKU count, in/out volumes, storage requirements and seasonality.

02 1 day

Site survey

We visit your current warehouse or analyse your inventory data and cargo flows.

03 3–5 days

Solution design & quotation

We propose the warehouse type, layout, staffing, equipment and pricing per pallet, m² or order.

04 2–3 days

Contract & SOP

We agree SLAs, KPIs, inbound/outbound procedures, incident handling and cargo insurance.

05 5–7 days

Warehouse & WMS set-up

Floor marking, location coding, WMS configuration, operator training and system testing.

06 1–3 days

Opening stock intake

Counting, labelling, photographing condition and agreeing opening stock with the customer.

07 Daily

Operations

Receiving, storage, picking/packing, dispatch and real-time stock updates.

08 Monthly / Quarterly

Reporting & improvement

Periodic stock counts, KPI reports, review meetings and storage cost optimisation.

Scope of work

01

Storage and inventory management by lot and expiry date, FIFO/FEFO

02

Order processing: picking, packing, labelling, counting

03

Distribution to factories, retail channels and end customers

04

Bonded warehousing for cargo awaiting clearance, temporary import – re-export

05

Chemical warehouse compliant with fire-safety and MSDS rules, Class 2, 3, 4, 5, 8, 9

06

Periodic inventory and operational KPI reports as per contract

Commitments & capacity

13,000 m²

Total storage area in operation

≥99,5%

Inventory accuracy on WMS

≥98%

DIFOT KPI — on time, in full

ISO 9001 · TAPA A/B

Quality and security certifications

24/7 security: CCTV, X-ray scanners, metal detectors; CTPAT/ISO 17712 seals for export containers.

Request a warehouse survey

Frequently asked questions

What customers ask before signing

Is storage priced per m² or per pallet?

Both, depending on the cargo. Uniform palletised goods are priced per pallet position — transparent and easy to budget. Irregular or project cargo is priced by floor area occupied. For long-term contracts we usually propose a minimum per m² plus a handling fee per order.

How long does warehouse set-up take?

Usually 2–4 weeks from contract signing, depending on SKU count and process complexity — including about 5–7 days for floor marking, location coding, WMS configuration and operator training.

Can customers see their inventory in real time?

Yes. The WMS grants account-based access so customers can see stock, in/out history and order status. Weekly or monthly reports are sent in the format agreed in the contract.

What happens if goods are damaged or short in the warehouse?

Every inbound and outbound movement is counted and photographed, so responsibility is clear. Losses within our operational responsibility are compensated under the agreed terms; high-value goods should carry separate insurance.

Operations in pictures

Inside a Golden Buffalo warehouse — pallets and wooden crates

Chemical warehouse, drums on racking

Staging area for outbound cargo

☎ Zalo